Detail Cleaning Services has launched in 2009.

Our prices depend on the size of your house and on the type of cleaning you need us to perform. We invite you to use our Instant Quote page to ask for an estimate on our services. We will send you this exhaustive cost estimate before you confirm your scheduled cleaning date and pay for our services.

Your payment is due when the service is done. You can use any of the major credit cards. Your billing details are secure, thanks to our reliable credit card processor, namely Stripe.

We like to believe that we offer the best customer service on the market. Our maids take time to do their job the best way they can. We are called “Detail Cleaning Services” for a reason; we believe that details are extremely important and that they can make a huge difference to the outcome of our efforts. If you’re not happy with the quality of the job, please get in touch with us within 48 hours. We are more than happy to clean again any spots we may have missed, at no extra cost to you.

No. You don’t need to stay home while our maids are doing their job. Anyway, most of our clients prefer to have the cleaning teams come over when they aren’t home. They enjoy returning to a clean and welcoming space. You only need to let us know how we can enter your home and whether there are any special things we need to be aware of such as potentially dangerous pets and restricted access areas. If you are home when our teams arrive, make sure they have full access to all areas you want them to clean. Also, make sure they won’t be interrupted. If you work from home, agree with our technicians on the most appropriate time to have your home office cleaned. They can clean your office first thing in the morning, so that you can go on with an uninterrupted work day afterwards.

We provide different levels of services, each of them catering to a specific set of needs. The main differences between these service levels consist from the type of cleaning and the specific items to be cleaned. If you want to see a list of what each of our services include, feel free to check out our Cleaning Services page. If you’re interested in things that aren’t included on that page, contact us as soon as possible and we’ll try to accommodate your wish into our schedule. You may need to pay an extra fee for additional items.

It surely is! Working with experienced cleaners provides you with benefits that go beyond the simply convenience of not having to waste your time on such activities. For instance, you save money on cleaning supplies. You’ll enjoy a cleaner and healthier living space, as expert cleaners are usually better at delivering results than the average homeowner. Last but not least, having professionals do your cleaning allows you to put your time to better use.

Yes, our cleaners come with everything they need to do their job. Nevertheless, if you are keen on us using your products, we are happy to comply. Keep in mind, though, that we won’t be liable for any damage that may occur as a result of using your cleaning products. Our supplies are tested and proven. Besides, our technicians are trained on how to properly use them.

We don’t expect tips but we surely appreciate them. We welcome cash, but you can also choose to add to your recurring charges. If you don’t want to leave a tip, you don’t need to worry our maids won’t do a good job the next time. They always go the extra mile to provide our clients the impeccable level of service they expect. These being said, our maids will appreciate a tip ranging between $10 – $20 per visit.

The ideal cleaning frequency depends on the average cleanliness of your home. If you live alone or only with your spouse, you may only need monthly cleaning services. If, on the contrary, your house is full of pets and messy toddlers, you may need to have it cleaned every week or even more often. We will decide together upon the optimal cleaning frequency and on the level of service that best suits you.

We have a strict screening and vetting procedure before hiring anyone. We are positive that all of our maids are trustworthy and honest. However, we strongly suggest that you put away extremely fragile or irreplaceable items. As we all know, accidents may happen, so it’s better to be safe than sorry. In addition, we kindly suggest that you secure your cash and your jewelry. Should anything go wrong during a cleaning, contact our office right away. We will assess the situation and we will do our best to find a solution that works for you.

We love your pets and we don’t mind being around them. We only ask you to secure any pet that might pose a threat to our maids or might disrupt the cleaning process.