All of the house cleaners are vetted and go through rigorous training before being hired. Based on our hiring numbers, only 10% of all applicants are hired. This means 90% never get through to the stage where they work on a property for us. Each cleaner is highly trained to handle fragile objects, use cutting-edge cleaning equipment, and make sure to not open anything that is not meant to be opened while inside the property. If you have delicate items, we do recommend placing them in a room that is not going to be visited by the house cleaner. It is also best to secure things such as weapons, jewelry, and/or cash. If you still believe something has gone wrong, feel free to reach out to the office as soon as possible. The staff will look into things on your behalf.