We would greatly appreciate a 48 hour notice for any re-scheduling or cancellation. We understand emergencies do arise unexpectedly but our business incurs losses when appointments are not cancelled on a timely manner. There will be a $50 cancellation fee for all appointments cancelled or rescheduled less than 48 hours before scheduled service. This fee will apply if cleaning tech shows up at your home and cannot be let in. There will also be a cancellation fee for utilities (water and electricity) not being on for move in/out cleanings.