Name(Required)

First Last

Email(Required)

Address(Required)

Street Address Address Line 2 City State / Province / Region Country

Do you have a computer in good working conditions that can be used for this job?(Required)

Yes

Do you have a quiet space in your home that you can use to work from? With absolutely no background noise such as dogs barking, kids talking, music, etc..(Required)

Yes

You’re expected to communicate with customers over the phone. Do you have intermediate to advanced English?(Required)

Yes

Do you have the ability to hardwire your internet connection for a more stable connection while you are working?(Required)

Yes

What is your internet connection speed?(Required)

Please tell us more about your experience with the English Language. How did you Learn English?(Required)

Why do you want this job?(Required)

Where would you like to be in your career 5 years from now?(Required)

We will give you a few scenarios that would happen at Detail Cleaning Services. Let us know how you would respond, use your best judgment

Scenario 1: A Client messages you asking for an appointment on Monday. According to the schedule, we are fully booked until Wednesday.

How do you respond to the client?(Required)

Scenario 2: Please review the following company policy. Late cancelations & Lockouts: we will assess a 50% fee if you cancel with less than 24 "business hours" notice. The client will be billed for service at the full rate for failing to provide Detail Cleaning Services access to the home upon arrival or if we are turned away at the door.

A client messages you asking to cancel their appointment within less than 24 hours notice. What do you tell the client?(Required)

Scenario 3: Customer requested not to enter the home before 2:15 pm because she would be in a very important meeting. The cleaning technician did not read the work order ahead of time and is very upset with the office because she was not notified of this change. The work order had been updated several days before and reviewing the work order prior to arriving at the job is the cleaning technician's responsibility.

How do you respond to this very upset cleaning technician?(Required)

Attach a copy of your resume

Max. file size: 25 MB.

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Please submit a video of maximum 1 minute telling us a little about youself and why you want to work for Detail Cleaning Services?(Required)

Max. file size: 50 MB.

Accepted file types: MP4, MOV, AVI

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