Operations Representative

Join Our Team as an Operations Representative at Detail Cleaning Services!

Are you ready to join a supportive, fast-growing team where your communication skills, problem-solving abilities, and customer focus can shine? We’re looking for an enthusiastic Operations Representative to help our clients and support our cleaning technicians through inbound calls, texts, and email communications. Come grow with us and be part of a dedicated team that values excellence, teamwork, and commitment to client satisfaction.

What We’re Looking For:

  • Outstanding Communication: Clear, effective written and verbal communication is essential.
  • Customer-Centric Approach: A natural ability to build rapport, actively listen, and engage clients to ensure a positive experience.
  • Problem-Solving Skills: Skilled in handling various client inquiries, from service requests to billing questions and conflict resolution.
  • Adaptability: Comfortable learning new systems and adapting to change.
  • Tech-Savvy: Familiarity with CRM systems, Microsoft Office, Google Drive, and VOIP technology.
  • Experience in Sales or Customer Service: Experience in these areas is a plus but not required.
  • Bilingual Skills: Fluency in both Spanish and English is preferred.

Benefits of Working at Detail Cleaning Services:

  • Opportunities for Growth: Advance in your career and move into leadership roles.
  • Weekly Pay: $300 during training, with a 90-day performance evaluation.
  • Positive Work Environment: Supportive team, regular team-building activities, and no night shifts.
  • Remote Work: Work from the comfort of your home.
  • Generous Time Off: Paid vacation, PTO, birthday time off, and up to four paid holidays.

Work-from-Home Requirements:

  • Reliable Internet: At least 10 Mbps download and 2 Mbps upload for stable connectivity.
  • Productive Workspace: A quiet, secure, and distraction-free environment to ensure high-quality customer support.

Join Us!

Start a rewarding career in a company that values your dedication and supports your growth. Be part of a team that not only cares about excellent service but also values work-life balance, flexibility, and a positive work culture.