NON-COMPETE AGREEMENT

Each employee will be required to sign a Non-Compete Agreement agreeing to abstain from working directly for any Bello’s Cleaning LLC,  customer for a period of six (6) months following termination.  Breach of this agreement may result in legal enforcement.

WEAPONS OR HANDGUNS

Bello’s Cleaning LLC,  does not permit any employee, agent, or representative to carry or maintain a weapon, handgun, or any other firearm on its premises or customers’ property, which includes the buildings, driveways, parking lots, street or sidewalks. It is also prohibited for an employee to carry a weapon of any kind while conducting business on Bello’s Cleaning LLC,.’s behalf.  This also includes prohibition of weapons in any vehicle on the company premises or used in connection with your employment at Bello’s Cleaning LLC,   This is a term and condition of continued employment.

 

CELL PHONE USAGE

 

This document sets forth Bello’s Cleaning, LLC (the “Company”) policies about cell phone usage and applies to all Company employees. For purposes of this policy, the term “cell phone” is defined as any handheld electronic device with the ability to receive and/or transmit voice, text, or data messages without a cable connection (including, but not limited to, cellular telephones, digital wireless phones, radio-phones/walkie-talkies, telephone pagers, PDAs (personal digital assistants with wireless communications capabilities), or RIM (“research in motion”) wireless devices).

 

Personal cell phone use while on the job is strictly prohibited except in the case of emergency.  Cell phone usage for official Bello’s Cleaning LLC,  business, will not be reimbursed.

 

Use While Driving. The Company prohibits employee use of cell phones or similar devices for Company-related purposes while driving on company business. This prohibition includes receiving or placing calls, text messaging, surfing the Internet, receiving or responding to e-mail, checking for phone messages, or any other purpose related to Company employment, the Company, its customers, vendors, volunteer activities, meetings, or civic responsibilities performed for or attended in the name of the Company, or any other Company-related activities not named herein. Employees may not use cell phones or similar devices to receive or place calls, text message, surf the Internet, check phone messages, or receive or respond to e-mail while driving if they are in any way performing activities related to their employment. Employees must stop their vehicles in safe locations in order to use cell phones or similar devices.

 

No Use of Camera Phones.  The use of the electronic imaging function of cell phones is strictly prohibited on Company and customer premises, unless approved in advance by the Office Manager. Transmission of any Company information, logos, data, and/or photos of the premises or of any employees, contractors, subcontractors, or visitors is strictly forbidden.

 

Employees may not take photographs and/or video, whether by camera phone or any other device, in “private” areas, including restrooms and customer homes or facilities. Employees who violate this policy will be subject to disciplinary actions, which may include deletion of the photos and confiscation of the camera, termination of employment, or legal action.

SOCIAL NETWORKING

 

Bello’s Cleaning LLC,. takes no position on your decision to start or maintain a blog or participate in other social networking activities. However, it is the right and duty of the company to protect itself from unauthorized disclosure of information. Bello’s Cleaning LLC,’s social networking policy includes rules and guidelines for company-authorized social networking and personal social networking and applies to all management and staff.

General Provisions

Blogging or other forms of social media or technology include but are not limited to video or wiki postings, sites such as Facebook and Twitter, chat rooms, personal blogs or other similar forms of online journals, diaries or personal newsletters not affiliated with Bello’s Cleaning LLC,

Unless specifically instructed, employees are not authorized and therefore restricted to speak on behalf of Bello’s Cleaning LLC,   Employees may not publicly discuss clients, products, employees or any work-related matters, whether confidential or not, outside company-authorized communications. Employees are expected to protect the privacy of Buckets & Bows Maid Service, Inc. and its employees and clients and are prohibited from disclosing personal employee and nonemployee information and any other proprietary and nonpublic information to which employees have access. Such information includes but is not limited to customer information, trade secrets, financial information and strategic business plans.

Employer Monitoring

Employees are cautioned that they should have no expectation of privacy while using the Internet. Your postings can be reviewed by anyone, including Bello’s Cleaning LLC,  reserves the right to monitor comments or discussions about the company, its employees, clients and the industry, including products and competitors, posted on the Internet by anyone, including employees and non-employees. Bello’s Cleaning LLC, may use blog-search tools and software to monitor forums such as blogs and other types of personal journals, diaries, personal and business discussion forums, and social networking sites.

Employees are cautioned that they should have no expectation of privacy while using company equipment or facilities for any purpose, including authorized blogging.

Bello’s Cleaning LLC,  reserves the right to use content management tools to monitor, review or block content on company blogs that violate company blogging rules and guidelines.

Reporting Violations

Bello’s Cleaning LLC,  requests and strongly urges employees to report any violations or possible or perceived violations to supervisors or managers. Violations include discussions of Bello’s Cleaning LLC, Inc. and its employees and clients, any discussion of proprietary information and any unlawful activity related to blogging or social networking.

Discipline for Violations

Bello’s Cleaning LLC,  investigates and responds to all reports of violations of the social networking policy and other related policies. Violation of the company’s social networking policy will result in disciplinary action, up to and including immediate termination. Discipline or termination will be determined based on the nature and factors of any blog or social networking post. Bello’s Cleaning LLC,  reserves the right to take legal action where necessary against employees who engage in prohibited or unlawful conduct.

Rules and Guidelines

The following rules and guidelines apply to social networking and blogging when authorized by the employer and done on company time. The rules and guidelines apply to all employer-related blogs and social networking entries, including employer subsidiaries or affiliates.

Only authorized employees can prepare and modify content for Bello’s Cleaning LLC,’s blog located on Facebook and/or any other social networking sites. Content must be relevant, add value and meet at least one of the specified goals or purposes developed by Bello’s Cleaning LLC,   If uncertain about any information, material or conversation, discuss the content with your manager.

All employees must identify themselves as employees of Bello’s Cleaning LLC, when posting comments or responses on the employer’s blog or on the social networking site.

Any copyrighted information where written reprint information has not been obtained in advance cannot be posted on Bello’s Cleaning LLC,’s blog.

The Office Manager is responsible for ensuring all blogging and social networking information complies with Bello’s Cleaning LLC,’s written policies. The Office Manager is authorized to remove any content that does not meet the rules and guidelines of this policy or that may be illegal or offensive. Removal of such content will be done without permission of the blogger or advance warning.

Bello’s Cleaning LLC,  expects all guest bloggers to abide by all rules and guidelines of this policy. Company reserves the right to remove, without advance notice or permission, all guest bloggers’ content considered inaccurate or offensive. Bello’s Cleaning LLC, also reserves the right to take legal action against guests who engage in prohibited or unlawful conduct.

Personal Blogs

Bello’s Cleaning LLC, respects the right of employees to write blogs and use social networking sites and does not want to discourage employees from self-publishing and self-expression. Employees are expected to follow the guidelines and policies set forth to provide a clear line between you as the individual and you as the employee.

Bello’s Cleaning LLC, respects the right of employees to use blogs and social networking sites as a medium of self-expression and public conversation and does not discriminate against employees who use these media for personal interests and affiliations or other lawful purposes.

Bloggers and commenters are personally responsible for their commentary on blogs and social networking sites. Bloggers and commenters can be held personally liable for commentary that is considered defamatory, obscene, proprietary or libelous by any offended party, not just Bello’s Cleaning LLC,

Employees cannot use employer-owned equipment, including computers, company-licensed software or other electronic equipment, nor facilities or company time, to conduct personal bogging or social networking activities.

Employees cannot use blogs or social networking sites to harass, threaten, discriminate or disparage against employees or anyone associated with or doing business with Bello’s Cleaning LLC,

If you choose to identify yourself as a Bello’s Cleaning LLC,  employee, please understand that some readers may view you as a spokesperson for Bello’s Cleaning LLC,  Because of this possibility, we ask that you state that your views expressed in your blog or social networking area are your own and not those of the company, nor of any person or organization affiliated or doing business with Bello’s Cleaning LLC,

Employees cannot post on personal blogs or other sites the name, trademark or logo of Bello’s Cleaning LLC,  or any business with a connection to Buckets & Bows Maid Service, Inc.  Employees cannot post company-privileged information, including copyrighted information or company-issued documents without prior approval.

Employees cannot post on personal blogs or social networking sites photographs of other employees, clients, vendors or suppliers, nor can employees post photographs of persons engaged in company business or at company events without prior approval.

Employees cannot post on personal blogs and social networking sites any advertisements or photographs of company products, nor sell company products and services.

Employees cannot link from a personal blog or social networking site to Bello’s Cleaning LLC,’s internal or external web site.

If contacted by the media or press about their post that relates to Bello’s Cleaning LLC, business, employees are required to speak with their manager before responding.

 

COMPUTER HARDWARE/SOFTWARE SECURITY AND E-MAIL

 

Bello’s Cleaning LLC.’s computers are to be used for company business only.  You may not copy or use company/leased software contrary to the provisions of the contract.  Use of customer computers is strictly forbidden.

 

SOLICITATION

 

In the interest of preserving productivity, order, and discipline within our company, solicitation of any type during working hours is prohibited.  Distribution of literature or printed matter of any kind, posting of notices, signs, or writing/pictures in any form, anywhere on company property is prohibited.  We are not attempting to interfere with employee rights which are protected by law.  These regulations are intended to prevent confusion and clutter which may distract from safety and cleanliness, and/or threaten the security of  Bello’s Cleaning LLC,  , its employees and visitors.

 

 

 

DRESS AND PERSONAL APPEARANCE

 

Employees are expected to maintain an appropriate appearance that is businesslike, neat and clean, as determined by the manager of the work area.  Dress and appearance should not be offensive to customers or other employees.

 

Apparel          You should wear appropriate and clean uniform attire at all times while on the job.

 

A complete list of inappropriate attire would be impossible to

write; however, the following are some examples of inappropriate

dress:

Tattered jeans or jeans with holes in them.

Clothing displaying vulgar pictures or language.

Clothing that reveals midriffs. Any revealing or

provocative clothing such as short shorts.

 

Hair                Hair should be clean, combed and neatly trimmed or arranged.

This also pertains to sideburns, mustaches and beards.  Shaggy,

unkempt hair is not permissible. 

Personal         Good personal hygiene habits must be maintained.

Hygiene

Bello’s Cleaning LLC,  expects all employees to follow these guidelines.

 

COMMUNICATIONS

 

Good communication is a critical part of our corporate culture.  We place the highest value on positive interchange and open communication channels between you, your supervisors and your managers.  Good communication contributes to our ability to work as a team and to provide quality products to our customers.

 

COMMUNICATIONS 

 

GRIEVANCE PROCEDURE

 

If you have a problem effecting your employment at Buckets & Bows Maid Service, Inc. , you are encouraged to use the following procedure to assure that it receives prompt and fair handling:

 

STEP ONE:                Discuss the problem with your supervisor.  A sincere effort

will be made to help with any situation that arises.

 

STEP TWO:               If the discussion with your supervisor does not resolve the

situation,  you may then present your complaint, orally or in                                                writing, to the next higher level of management (or founder).

Arrangements will be made to meet and discuss the

situation with you.

 

MISCELLANEOUS

Bello’s Cleaning LLC,  has accepted the challenge of fostering the highest possible ethical standards in its dealings with customers, co-workers, suppliers, and the community at large.  Committed to honesty, integrity and impartiality, we at Bello’s Cleaning LLC,  strive continually to assure the proper performance of our business and to maintain the trust and confidence of all those with whom we interact.

 

MISCELLANEOUS

CONFIDENTIALITY

Each employee is responsible for safeguarding confidential information obtained in connection with his/her employment.  In the course of your work, you may have access to confidential information regarding the company, its clients or its employees.  It is your responsibility to, in no way, reveal or divulge any such information unless it is necessary for you to do so in the performance of your duties.  Access to confidential information should be on a need-to-know basis and must be authorized by your supervisor.  Any breach of this policy will not be tolerated and will be dealt with as appropriate for the infraction.

 

 

EMPLOYMENT VERIFICATION AND REFERRALS

 

Bello’s Cleaning LLC, may receive calls for employment verification or employee referrals.  The Office Manager is the only employee authorized to respond to these inquiries.  Employees receiving calls of this nature should forward them to the Office Manager.

 

PERSONAL PROPERTY

 

Bello’s Cleaning LLC,  is not responsible for the loss, theft or damage of personal property on company or customer premises.  Please secure all personal property in a desk or locked vehicle.  If you believe you have personal property which has been stolen on Bello’s Cleaning LLC,  premises, you should contact the police department and file a police report.

 

CUSTOMER PROPERTY

 

Bello’s Cleaning LLC, employees may be held financially responsible for lost or damaged customer or company property.

 

HANDBOOK RECEIPT AND ACKNOWLEDGMENT

This manual describes your obligations as an employee of Bello’s Cleaning LLC,  , and you are to be familiar with its contents. By signing below, you acknowledge your receipt of a copy of this Handbook, and that you understand your status as an at-will employee. You also understand that this Handbook may be amended at any time and that changes will be communicated as quickly as possible.

This handbook is not intended to set forth express or implied contractual obligations of Bello’s Cleaning LLC,  

This Handbook supersedes all previous Handbooks.

Please keep a copy of this acknowledgment for your records.

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